Privacy Policy

 

HealthcAIre PTE LTD is committed to respecting, safeguarding, and protecting your personal data. This personal data protection policy (“Policy”) serves to inform you of your rights regarding your personal data, why we collect your personal data, and how we use, share, and process your personal data in accordance with the Personal Data Protection Act (“PDPA”). It covers all interactions and services provided on the site, face-to-face meetings, calls, emails, and social media platforms.

By using our Site, you agree to the collection and use of information in accordance with this Policy.

1. Information Collected

The types of information we collect may include:

  • Personal Identification Information: Such as your name, email address, phone number, and any other information you have provided us in any forms you may have submitted to us or in other interactions with you.
  • Demographic Information: Such as your age, gender, and location.
  • Usage Data: Such as the pages you visit, the actions you take on our site, and the referring/exit pages.

We collect this information from you when you provide it voluntarily, such as when you fill out forms on our site or interact with the site’s features and functionalities. We may also collect information through cookies and other technologies.

2. Purpose of Our Collection

We use the personal information you provide us to:

  • Communicate with you, provide customer support and professional services to you, handle your email or phone queries, suggestions, and feedback, and send updates to you.
  • For purchases and transactions, we collect and process information to fulfill orders and deliver requested services and products.
  • Enhance your experience, create new features and functionalities, and improve our services and products.

3. Legal Basis for Collecting

  • Consent: By using our site and providing your personal information, you consent to the collection, processing, and storing of your information as set forth in this Privacy Policy. Submission of information is voluntary. You can withdraw your consent anytime by contacting us. Revoking consent may affect the services we provide you.

  • Legal Obligations: We may process personal information to comply with legal requirements and applicable laws.
  • Contractual Necessity: If you enter into a contract with us through our site, we may collect and process your personal information to deliver services and fulfill our obligations to you.
  • Legitimate Interests: We may also process your information based on our legitimate interests in enhancing our site, improving site security, and preventing fraud.

4. Data Retention

We retain your personal information as long as it’s necessary for legal or business purposes. If you request deletion, we will make reasonable efforts to comply unless we are legally obliged to retain your personal information.

5. Data Transfer

Should the need to transfer your data outside of Singapore arise, we will comply with the data protection laws or standards of the recipient country.

6. Contacting Us

Should you have any enquiries, feedback, or wish to withdraw your data collection consent, you can contact us at hello@healthcaire.space.

7. Updates to the Privacy Policy

We endeavour to properly manage, protect, and process your personal information. We will review and, when necessary, update our policies and processes. Please visit our site from time to time to stay updated with our Privacy Policy.

Last updated: 12 August 2024